Youth Support Worker

Social Care

Zero Hours

Birmingham / West Midlands

About Bright Bridge Connect

Bright Bridge Connect is a social impact organisation focused on supporting children and young people by connecting local authorities, supported living providers, and accommodation partners to create safe, stable, and supportive living environments.

Our work centres on providing practical, person-centred support that helps young people build independence, confidence, and life skills, while ensuring safeguarding, dignity, and wellbeing remain at the core of everything we do.

Bright Bridge Connect is committed to equality, inclusion, and creating opportunities that enable young people to thrive and reach their potential.

Purpose of the Role

The Youth Support Worker will provide practical and emotional support to young people aged 16–24 living in supported accommodation. The role focuses on helping young people develop basic independent living skills, maintain wellbeing, and feel safe and supported in their environment.

This is an entry-level support role suitable for the early stage of service delivery.

Key Responsibilities

Support for Young People

Provide day-to-day practical and emotional support to young people.

Create a safe, supportive, and respectful environment.

Build positive and professional relationships with young people.

Encourage independence through basic life skills support such as cooking, cleaning, budgeting, and maintaining living spaces.

Offer guidance and reassurance during times of difficulty or change.

Care & Wellbeing

Follow individual support plans and contribute to updates where required.

Support young people to attend appointments, education, or activities where appropriate.

Promote positive behaviour and challenge inappropriate behaviour in a calm and respectful manner.

Maintain appropriate boundaries while acting as a positive role model.

Record Keeping & Communication

Maintain accurate and timely records in line with organisational requirements.

Share relevant information appropriately in line with safeguarding and confidentiality policies.

Communicate effectively with colleagues and managers regarding young people's needs.

Team Working

Work collaboratively with colleagues to ensure consistent support.

Attend team meetings and supervision when required.

Follow all Bright Bridge Connect policies and procedures.

Safeguarding

Carry out duties with an awareness of safeguarding responsibilities.

Act in a way that protects the safety and wellbeing of young people.

Report any safeguarding concerns in line with organisational procedures.

This role requires an Enhanced DBS check.

Person Specification

Essential

Genuine interest in supporting young people.

Ability to communicate clearly and respectfully.

Reliable, flexible, and professional approach to work.

Willingness to learn and follow guidance.

Ability to work independently and as part of a team.

Personal Attributes

Caring and patient

Respectful and non-judgemental

Calm and approachable

Honest and dependable

Positive attitude towards young people and their development

Why Join Us

Work with a social impact organisation focused on supporting children and young people

Help create safe, stable, and supportive living environments

Be part of a team committed to equality, inclusion, and creating opportunities

Contribute to meaningful work that enables young people to thrive and reach their potential

Bright Bridge Connect is a dedicated platform connecting local authorities, supported living providers.

Contact us

+1 980 971-24-19

info@brightbridgeconnect.co.uk

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